Privacy Policy

Privacy Policy


1. Information We Collect

We collect information you provide directly to us and data collected automatically when you use our services:

  • Personal Information: Name, email address, phone number, company name, job title when you contact us or submit a form.
  • Technical Data: IP address, browser type, device information, operating system, and referring URLs.
  • Usage Data: Pages visited, time spent, click patterns, and navigation paths through our website.
  • Communication Data: Records of any correspondence you send us, including inquiry forms and support requests.
  • Cookie Data: Preferences, session tokens, and analytics identifiers stored via cookies on your device.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries, quote requests, and provide customer support.
  • To process OEM partnership applications and manage business relationships.
  • To send product updates, technical bulletins, and marketing communications (with your consent).
  • To analyze website traffic and improve our online experience and content relevance.
  • To comply with legal obligations and enforce our terms and conditions.
  • To prevent fraud, protect the security of our systems, and detect misuse.

3. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience. The types of cookies we use:

  • Essential Cookies: Required for the website to function properly. Cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Preference Cookies: Remember your settings such as dark/light mode preference.
  • Marketing Cookies: Used to deliver relevant advertisements (only with your explicit consent).

You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect website functionality.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our website (e.g., hosting, email, analytics) under strict data processing agreements.
  • Legal Requirements: When required by law, court order, or regulatory authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the successor entity.
  • With Consent: When you explicitly authorize us to share your data with a specific third party.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing of your data for direct marketing purposes.
  • Withdraw Consent: Withdraw any consent you previously provided at any time.

To exercise any of these rights, please contact us at the details provided in Section 8.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Access controls and authentication protocols limiting data access to authorized personnel only.
  • Regular security audits, vulnerability assessments, and penetration testing.
  • Secure data storage with encrypted databases and redundant backup systems.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Inquiry and contact form data: Retained for 3 years from the date of submission.
  • Customer and partner records: Retained for the duration of the business relationship plus 7 years.
  • Website analytics data: Retained for up to 26 months in anonymized form.
  • Cookie data: Retained according to each cookie's expiration period (typically 30 days to 2 years).

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer: